Disruptive Innovation

Based off of our previous business process analysis and data models of the process, we have identified the pressing need for disruptive innovation in the athletic scheduling process. As it stands, the scheduling process does not meet the customers needs (Asif et al. 2017). Primary actors in the process, including the athletics department, professors, and athletes all have complications with how the schedule is communicated across the departments. By moving towards a digitized approach, the process would be streamlined, user friendly, and readily available for all users. Reinvention, as the article mentioned, often times intimidates those involved; however, a digitized transformation is what is necessary for this process. Moving forward, we propose conducting additional research via Google Form to see what the preferred method of digitization would be the most beneficial for all users involved. The form would be sent to representative populations from all three of the aforementioned departments to gather a holistic sample of the affected users. By proposing a Moodle page for athletic scheduling, we would be able to using an existing server that is easily accessible for all actors. Although we would not have to develop the software or issue additional hardware, there are still challenges association with this particular solution. Primary concern is the proctor of the page, as well as maintenance and updates to the page. Another concern would be accountability; athletes and professors would have to actively check the page. Ultimately, a Moodle page is still the best solution because every actor has at least a basic knowledge of how it works, in addition to access to this particular platform. References Gregerson, Erik. “5 Components of IS”. Encyclopedia Brittanica Online. 19 March 2018. https://www.britannica.com/list/5-components-of-information-systems Asif et al. “Digitizing customer journeys and processes: Stories from the front lines”. McKinsey and Company. May 2017. https://www.mckinsey.com/business-functions/digital-mckinsey/our-insights/digitizing-customer-journeys-and-processes?cid=other-eml-nsl-mip-mck-oth-1706&hlkid=83d43380dc414bd49b8d881edee6aabf&hctky=2514243&hdpid=d13c3f6a-8d9d-43f4-ad2f-7f7ff4e24e58